Qulture Support

We're here to help you get the most out of Qulture.

Qulture is a location-based social app for meeting people at the events you love — discover nearby people, events, and hotspots, share photo and video posts, and stay connected with your Circles. If you run into a problem or have a question, reach out any time using the options below.

Contact us

Get the Qulture app

Messages, moments, Speed Match and alerts work best on your phone.

On a computer? Scan a QR code to install

Frequently asked questions

How do I create an account or sign in?+

Download Qulture from the App Store or Google Play, open the app, and tap Continue with Google. Your account is created automatically the first time you sign in — there's no separate password to remember.

I can't sign in or the app won't load.+

First make sure you're on the latest version from the App Store or Google Play and have a working internet connection. Then fully close the app and reopen it. If you still can't get in, email us at contact@joinqulture.com with the email you use to sign in and a short description of what happens, and we'll get you sorted.

How do I report a user, post, or message?+

Tap the ••• (more) menu on any profile, post, or message and choose Report. Tell us what's wrong and submit — our team reviews every report. You can also block a user from the same menu to immediately stop all contact. For urgent safety concerns, email us at contact@joinqulture.com.

Why does Qulture ask for my location, camera, or contacts?+

Location powers nearby people, events, and hotspots — the core of Qulture. Camera and photo access let you capture and share posts. Contacts access (optional) helps you find friends already on Qulture. You can grant or revoke any of these anytime in your device's Settings, and the app keeps working with them turned off.

How do I manage or turn off notifications?+

Open your iPhone Settings, scroll to Qulture, tap Notifications, and adjust them there. You can also fine-tune what you hear about from inside the app under Settings.

How do I delete my account and my data?+

Open the app, go to Settings, and choose Delete account. This permanently removes your profile, posts, and messages. If you can't access the app, email contact@joinqulture.com from your registered email address and we'll process the deletion for you.

How is my privacy protected?+

Direct messages and Circle chats are end-to-end encrypted. For details on what we collect and how it's used, see our Privacy Policy. Privacy or data-request questions can go to privacy@joinqulture.com.

Qulture is operated by Qulture Labs, 165 Ontario Street, St. Catharines, Ontario L2R 5K4, Canada. Read our Terms of Service and Privacy Policy.